Notice of urgent repair for Sammic portable liquidisers due to risk of electrocution

Models XM-21 / XM-22 / MB-21 / MB-22 / B-20 / MM-20 / MM-20V / XM-31 / XM-32 / XM-33 / MB-31 / B-30 / MM-30 / MM-30V

We have initiated the repair process for certain portable liquidisers in the XM-20 and XM-30 ranges due to a safety defect that could pose a risk of electric shock or electrocution.

This action only affects certain units of the models indicated.

More information about the product with a safety defect

Models XM-21 / XM-22 / MB-21 / MB-22 / B-20 / MM-20 / MM-20V / XM-31 / XM-32 / XM-33 / MB-31 / B-30 / MM-30 / MM-30V

The portable liquidisers affected by the risk of electrocution require a simple but necessary intervention, consisting of the replacement of the quick coupling part, in order to improve electrical insulation.

The replacement of this part does not modify the characteristics of the machine or its functionality. Once the intervention has been completed, the machine will maintain its usual performance and operating conditions.

The intervention will be coordinated by Sammic.

I have a Sammic portable liquidiser

Sammic portable liquidiser from the XM range

What should I do now?

If you have a Sammic portable liquidiser from the XM-20 or XM-30 series, please follow these steps:

1. Stop using the machine immediately and do not use it again until the corresponding intervention has been completed.

2. Check whether your machine is affected by entering its activation number in the form available on this page.

3. If the machine is affected, follow the instructions displayed on screen.

4. If you have any questions, contact Sammic via: recall@sammic.com.

Is my product affected?

Models included in this action

This action may affect certain units from the following product ranges:

  • XM-21: 3030625 / 3030748 / 3030750.
  • XM-22: 3030626 / 3030629 / 3030754 / 3030756.
  • MB-21: 3030634 / 3030639 / 3030760 / 3030762.
  • MB-22: 3030763
  • B-20: 3030636 / 3030766 / 3030768.
  • MM-20V: 3030637.
  • MM-20: 3030742 / 3030744.
  • XM-31: 3030671 / 3030672 / 3030784 / 3030786.
  • XM-32: 3030673 / 3030674 / 3030790 / 3030792.
  • XM-33: 3030675 / 3030787 / 3030791 / 3030793.
  • MB-31: 3030676 / 3030796 / 3030798 / 3030805.
  • B-30: 3030669 / 3030802 / 3030804.
  • MM-30V: 3030667 / 3030778 / 3030780.
  • MM-30: 3030666 / 3030772 / 3030774.

Only units with these codes are subject to this repair action.

My product is affected

What should I do?

Once you have checked the status of your machine, if it is affected, a “Request replacement part” button will appear. From there, complete the form and follow the instructions displayed on screen.

The replacement part and the intervention will be managed by Sammic or through its authorised distribution network.